Privacy Policy

1. Introduction

Jurnex ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information you provide when you interact with our consulting services or website.

We operate in accordance with the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong and maintain appropriate measures to protect your personal information. For questions about this policy or our data practices, please contact us at [email protected].

2. Data Collection

We collect personal information when you:

• Submit inquiries through our contact form
• Engage our consulting services
• Communicate with us via email or phone
• Visit our website (through cookies and analytics)

The types of personal data we may collect include:

• Name and contact details (email address, phone number)
• Business information (company name, job title)
• Information you provide in consultations or engagements
• Website usage data (IP address, browser type, pages visited)

Legal basis for processing: We process your data based on consent, contractual necessity, or legitimate business interests, in compliance with Hong Kong privacy law.

3. Data Usage

We use your personal information to:

• Respond to your inquiries and provide consulting services
• Communicate about engagements, deliverables, and schedules
• Process payments and maintain financial records
• Improve our services through feedback and analytics
• Send relevant business information (with your consent)
• Comply with legal and regulatory obligations

We do not share your personal data with third parties except when:

• Required by Hong Kong law or legal process
• Necessary for service delivery (e.g., payment processors)
• You have provided explicit consent
• Essential to protect our legal rights or prevent fraud

4. Data Protection Measures

We implement appropriate technical and organizational security measures to protect your personal data:

• Secure data storage with encryption where appropriate
• Access controls limiting who can view personal information
• Regular security assessments and updates
• Confidentiality agreements with staff and contractors
• Secure communication protocols for sensitive information

In the event of a data breach that may affect your personal information, we will notify you and the Hong Kong Privacy Commissioner as required by law, including details of the breach and steps we are taking to address it.

Data retention: We retain personal data only as long as necessary for the purposes stated in this policy or as required by Hong Kong law. Client engagement data is typically retained for seven years following engagement completion.

5. Cookies and Analytics

Our website uses cookies to enhance your browsing experience and understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand website usage patterns
• Preference cookies: Remember your settings and choices

You can manage your cookie preferences through our Cookie Policy page or your browser settings. Note that disabling certain cookies may affect website functionality. For detailed information about cookies we use, please see our Cookie Policy.

6. Your Rights

Under Hong Kong's Personal Data (Privacy) Ordinance, you have the following rights:

• Right of access: Request a copy of personal data we hold about you
• Right of correction: Request correction of inaccurate information
• Right to erasure: Request deletion of your data (subject to legal obligations)
• Right to object: Object to processing of your data for specific purposes
• Right to withdraw consent: Withdraw previously given consent at any time
• Right to lodge complaint: Contact the Hong Kong Privacy Commissioner if you believe we have mishandled your data

To exercise these rights, please contact us at [email protected]. We will respond to your request within 40 days as required by Hong Kong law. We may request verification of your identity before processing requests.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any external sites you visit.

8. Children's Privacy

Our services are intended for businesses and professionals aged 18 and above. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected such information, we will delete it promptly.

9. International Data Transfers

We primarily operate within Hong Kong. In circumstances where personal data may be transferred outside Hong Kong, we ensure appropriate safeguards are in place to protect your information in accordance with Hong Kong privacy law.

10. Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by posting a notice on our website or sending you an email.

Continued use of our services after policy changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Information

For questions about this privacy policy or our data practices, please contact:

If you are not satisfied with our response to your privacy concerns, you may contact the Office of the Privacy Commissioner for Personal Data in Hong Kong.